Privacy Policy

Effective Date: 3/23/25

1. Introduction

Colorado Relationship Recovery ("we," "us," or "our") is committed to protecting the privacy and security of your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.coloradorelationshiprecovery.com, or use our services, including our Colorado Relationship App.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it, such as contacting us through our website, scheduling an appointment, subscribing to our newsletter, or completing our quiz: What’s Your Relationship Style?
Health Information: If you are a client, we may collect sensitive health information, including details about your relationship, mental health, and medical history, as necessary for providing our services. This information is treated with the utmost confidentiality and in compliance with applicable laws, including HIPAA where applicable.
Usage Information: We may collect information about how you use our website, such as your IP address, browser type, operating system, and pages visited. We use this information to analyze trends, administer the website, and improve our services.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
Payment Information: If you pay for our services online, we will collect necessary payment information via our Portal, such as credit card details. This information is processed securely by our HIPAA-trained therapists, and we do not store your complete payment information on our servers.

3. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services.
To communicate with you, including responding to your inquiries and providing updates about our services.
To schedule appointments and manage client records.
To remind you of appointments if consented to via email or text.
To process payments.
To analyze website usage and improve our website.
To comply with legal obligations.
To send you newsletters and promotional materials (if you have opted in and can opt-out at any time).
To protect the health and safety of our clients and staff.

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

With Your Consent: We may share your information with third parties if you provide explicit consent, such as through a Release of Information (ROI).
To Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, and other business operations. These providers are contractually obligated to protect your information.
For legal compliance: We may share your information if law requires, such as to comply with a subpoena or court order.
For Health Oversight Activities: If the law requires, we may disclose your health information to health oversight agencies for activities authorized by law, such as audits, investigations, and inspections.
To Prevent Harm: We may disclose your information if we believe it is necessary to prevent harm to you or others.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure.

We implement appropriate technical and organizational measures to protect your personal information.
We restrict access to personal information to authorized personnel only.
We use secure servers and encryption technologies to protect your data.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to legal limitations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
Data Portability: You may request to receive your data in a commonly used electronic format.
Restriction of Processing: You may request that the processing of your data be restricted.

To exercise these rights, please get in touch with us at contact@coloradorelationshiprecovery.com.

7. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us at:

Colorado Relationship Recovery 1777 S Bellaire St #165 Denver, CO 80222. 303-217-2659 contact@coloradorelationshiprecovery.com